Annual Service Agreements

Protect Your Generator Investment with Scheduled Maintenance

Keep Your Generator Ready

Like any mechanical equipment, your generator needs regular maintenance. Our service agreements provide scheduled, professional maintenance by factory-trained technicians — keeping your system reliable and your warranty intact.

Choose Your Generator Type

Air-Cooled Standby Generators (up to 26kW)

PM Basic
Annual Maintenance
$299 / yr

or $29 / month autodraft

  • 1 visit per year
  • Oil & filter change
  • Air filter replacement
  • Spark plug inspection
  • Battery test & cleaning
  • ATS inspection & test
  • Written service report
PM Plus
Semi-Annual
$449 / yr

or $42 / month autodraft

  • 2 visits per year
  • Everything in Basic
  • Service call priority
  • Outage priority
  • Dealer cost on parts
PM Premium
Semi-Annual + Battery
$649 / yr

or $59 / month autodraft

  • 2 visits per year
  • Everything in Plus
  • Battery replacement included
Optional Add-On: Remote Monitoring
Generator status, alarms & exercise history — $180/yr or $15/mo

Liquid-Cooled Standby Generators (30kW–48kW)

PM Basic
Annual Maintenance
$449 / yr

or $49 / month autodraft

  • 1 visit per year
  • Oil & filter change
  • Coolant level & freeze check
  • Belt & hose inspection
  • Fuel filter service
  • Battery test & cleaning
  • ATS inspection & test
  • Written service report
PM Plus
Semi-Annual
$549 / yr

or $59 / month autodraft

  • 2 visits per year
  • Everything in Basic
  • Service call priority
  • Outage priority
  • Dealer cost on parts
PM Premium
Semi-Annual + Battery
$699 / yr

or $75 / month autodraft

  • 2 visits per year
  • Everything in Plus
  • Battery replacement included
Optional Add-On: Remote Monitoring
Generator status, alarms & exercise history — $240/yr or $20/mo

*All additional maintenance or repairs subject to standard service rates. Monthly autodraft available on all plans.

Plan Benefits

Dealer cost on parts
Service call prioritizing
Outage prioritizing
Peace of mind
Auto-renews annually
Cancel with 30 days notice

Sign Up for a Service Agreement

We'll contact you with details and pricing.

FAQ

Service Agreement Questions

Air-cooled plans cover smaller residential generators (up to 26kW). Liquid-cooled plans cover larger units (30kW–48kW) which require additional service steps like coolant checks, belt and hose inspection, and fuel filter replacement.
Every visit includes a full visual inspection, oil and filter change, air filter replacement, battery voltage test and terminal cleaning, ATS testing, controller check for alarms and fault codes, exercise schedule confirmation, and a detailed written service report.
Yes. All plans offer a monthly autodraft option. This spreads the cost over 12 months with automatic billing.
Remote monitoring gives us visibility into your generator's status, alarms, and exercise history between service visits. It's an optional add-on billed separately and supplements your scheduled maintenance.
Agreements auto-renew annually. You can cancel with 30 days written notice before your renewal date. Customers who decline auto-renewal are subject to a $50 annual administrative fee.
Emergency and after-hours service calls are not included in maintenance plans. However, PM Plus and Premium members receive priority scheduling for both service calls and outage response.

Questions About Service Plans?

Call us and we'll help you choose the right plan.